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Loan Servicing

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The servicer’s servicer™

Where unsurpassed quality meets award-winning client service.

A leader in client satisfaction and service, Berkadia’s award-winning loan servicing platform deftly guides our clients in managing their greatest economic and financial endeavors. From loan administration to cash management to asset management, our team supports all real estate products and market sectors, including commercial mortgage-backed securities, balance sheet lending, life company portfolios, agency programs and institutional investments.

Track Record

Loan Servicing
Portfolio

loan servicing portfolio UPB as of year-end 2021

$337B

loan servicing portfolio UPB as of year-end 2021

Commercial
Loan Servicer

non-bank commercial loan servicer in the industry

Largest

non-bank commercial loan servicer in the industry

Loans
Serviced

loans actively serviced

20,139

loans actively serviced

Servicer
Ratings

Primary Servicer ratings from Fitch, Standard & Poor’s and DBRS Morningstar

Highest

Primary Servicer ratings from Fitch, Standard & Poor’s and DBRS Morningstar

November 2021
Primary STRONG
Master ABOVE AVERAGE
Special ABOVE AVERAGE

October 2021
Primary MOR CS1
Master MOR CS2
Special MOR CS3

July 2022
Primary CPS1
Master CMS2

LoanView®

LoanView® is Berkadia’s secure, proprietary web-based application that allows borrowers to view and manage their respective portfolios, providing online access to their loan information.

RESEARCH AND INSIGHTS

Access the latest market-driven insights and research from Berkadia.

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Insights

Metro of the Month: Indianapolis

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Insights

Preserving Affordability Through the RAD Program

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Research

Berkadia: 1Q22 Multifamily Report – National

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Research

RealPage Newsletter – Apartment Trends in Zoomtowns

Specialties

Affordable Housing

Production across mortgage banking, investment sales, and tax credit syndication exceeded $5.1 billion in 2021.

Hotels & Hospitality

Closed more than $1.41 billion across 49 sales, debt and equity transactions in 2021.

Manufactured Housing

Ranked as Freddie Mac’s #1 Lender and Fannie Mae’s #3 DUS Producer for Manufactured Housing Communities in 2021.

Seniors Housing & Healthcare

Closed more than $612.2 million across 42 mortgage banking and investment sales transactions in 2021.

Single-Family Rental & Built-for-Rent

In just the second half of 2021, we advised on more than $400 million in SFR and BFR transactions.

Small Loans

Since launching in 2019, has financed more than $1.1 billion across more than 500 loans.

Student Housing

Closed more than $1.41 billion across 49 sales, debt and equity transactions in 2021.

Integrated Lending Solutions

Our Investment Sales platform is seamlessly integrated with a deep bench of Mortgage Banking professionals across the country.

Learn More

Agency Lending

Fannie Mae

#3 DUS Producer in 2021

Freddie Mac

#1 Freddie Mac Optigo and Conventional Lender in 2021

Housing and Urban Development

#2 FHA-insured Lender in 2021

JV Equity & Structured Capital

Berkadia JV Equity & Structured Capital specializes in arranging joint-venture investments and structured capital from foreign and domestic capital sources.

Leadership

Mark McCool

Executive Vice President
President, Berkadia Commercial Real Estate Services