Berkadia Services India Pvt Ltd

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Integrity is Everything I We Take the Long View I We believe People Matter I

 We Stand for Excellence I We Love our Jobs I We Innovate

Job title:   Department:   Location:	AVP– Employee Relations Human Resources (People Team India) Hyderabad
Terms:	Full Time – Hybrid work model (subject to Berkadia policy changes). Moderate domestic/international travel required (20-50%) Day Shift : 11:00AM to 8:00PM
Reports To	VP – People Team, India

 The Opportunity 

The AVP – Human Resources is responsible for leading Core HR and Employee Relations throughout the company’s India operations, maintaining full accountability for intake, investigation, interpretation, and recommendations. They will partner with the US HR and Business Partner teams, People Managers, and other stakeholders (including Risk, Compensation & Benefits, Legal) throughout the company to drive effective resolutions, ensure compliance, and mitigate risk. The AVP is accountable for establishing and adhering to processes throughout the employee lifecycle, including maintenance of employee information within the company’s HRIS.

In this role, individuals will be required to fulfil the responsibilities below:

HR Operations

 

• Team Management: Oversee and develop the core HR team, including Specialists, Generalists, and Assistant Managers.
• Employee Lifecycle Management: Ensure team is following processes and procedures to accurately and timely process employee changes (hires, transfers, promotions, and terminations).
• Process Excellence: Establish, implement, and monitor SOPs and SLAs to drive operational efficiency, accuracy, and scalability.
• Compliance and Documentation: Ensure compliance with internal policies and statutory requirements, including maintenance of job descriptions, personnel files, etc.
• Initiatives: Oversee HR-related initiatives such as merit and bonus cycles, year-end discussions, and other cyclical HR programs
• Disclosures: Manage, adjudicate, and track employee disclosures related to conflicts of interest, employment of relatives, background checks, and other risk-related processes in partnership with relevant stakeholders.

 

Employee Relations

 

• Grievance Management: Oversee and support the handling of grievances, concerns, and conflicts to ensure fair, timely, and consistent resolutions.
• Investigations: Conduct investigations into complaints, policy violations, and workplace claims, using objective judgment to provide recommendations.
• HR Advisory: Offer guidance to managers and HR partners on HR policies, procedures, and HR best practices.
• Documentation and Reporting: Maintain thorough, accurate, and legally compliant records of ER cases, decisions, and corrective actions.
• Policy Management: Ensure HR policies are reviewed and updated consistently, maintaining legal compliance and alignment with Berkadia’s local and global standards. Effectively communicate policy changes across the organization.
• Legal Awareness: Stay informed of changes in Indian employment laws and regulations; partner with Legal/Risk as needed to ensure compliance and mitigate organizational risk.

 

 Qualifications & Experience:

• Bachelor’s degree required.
• Degree or certification in Human Resources preferred.
• 10+ years of progressive HR experience. 8+ years of experience focused within Employee Relations, preferably within a multinational or matrixed environment.

Skills & Competencies  

• Strong proficiency with HRIS platforms; Workday experience preferred.
• Deep knowledge of Indian employment laws, regulations and HR best practices.
• Proven ability to handle sensitive and confidential information with utmost discretion and sound judgement.
• Excellent problem-solving, conflict resolution, and decision-making skills with a balanced, objective approach.
• Excellent writing and communication skills.
• Proven ability to influence and build trust with senior leaders, both locally, and overseas (United States preferred).

 

Perks & Benefits           

Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include – 

• Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones but also covers exigencies such as sickness and bereavement. 

• Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings. 

• Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employees, including parents. 

• Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, training, and workshops. 

• Wellness: Berkadia has an extensive wellness program that includes annual health check, eye checkup, dental screening, OPD reimbursement, and Employee Assistance Program. 

About us 

Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets.                                                            

Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://berkadia.com/ 

For details about India operations, please visit https://berkadia.com/india/ 

Why us? 

Here At Berkadia, We Believe People Matter. 

In fact, our people are the heart and soul of everything we do. That’s why we employ the top CRE professionals in our industry, and make sure we invest in their personal development and training. With a focus on innovation and insights, we set the bar high – and keep it there – so that we provide best-in-class service for our clients. 

Our culture, or Berkadia Way as we know it, encourages us to truly see people as people, with unique needs, challenges, and objectives. We take this into consideration when working with each other, engaging our clients, and supporting our communities. Thus, instilling a mindset that fosters our shared commitment to self-accountability helps us see our impact on each other and adjust our efforts accordingly.    

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties, as necessary.