Berkadia Services India Pvt Ltd

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       Integrity is Everything I We Take the Long View I We believe People Matter I We Stand for Excellence I We Love our Jobs I We Innovate.

 

Job Description – Network Engineer II – Operations (Enterprise Technology Operations)

Job Title

Network Engineer II – Operations / Enterprise Technology Operations

Position Summary

The Network Engineer II – Operations is responsible for executing network-focused project work and providing operational support for enterprise networking environments, with a strong emphasis on supporting large office locations in India. This role is intended for a mid-level network engineer with approximately 5–10 years of experience and a minimum CCNA certification (CCNP recommended) or equivalent industry certification.

 

This position is execution-oriented and hands-on. The engineer will implement network designs and standards defined by the Core Networking team, execute approved project deliverables, and support day-to-day operational network needs. The role focuses on reliable delivery, operational stability, and hands-on troubleshooting rather than network architecture ownership, cloud-native design, or advanced automation development.

Key Responsibilities

• Execute approved network project work and implementations on behalf of the Core Networking team.
• Provide operational support for enterprise networking environments, including LAN/WAN, routing, switching, firewalls, VPNs, SD-WAN, and wireless infrastructure.
• Serve as the primary Operations network engineer supporting large office locations in India, including troubleshooting, remediation, and coordination with local IT teams and vendors.
• Perform network changes, upgrades, and maintenance activities in accordance with established operational and change management practices.
• Troubleshoot and resolve network connectivity, performance, and reliability issues, including participation in incident response and escalation bridges.
• Support office build-outs, expansions, refreshes, and relocations from a networking perspective.
• Collaborate with Core Networking, Cloud, Infrastructure, and EOC teams to ensure effective execution of projects and timely incident resolution.
• Maintain accurate network documentation, including configurations, diagrams, standards, and operational runbooks.
• Support after-hours or scheduled maintenance windows as required to ensure operational stability.
• Other duties as assigned.

Required Qualifications

• 5–10 years of hands-on experience in enterprise networking or network operations roles.

• CCNA or comparable industry certification required (e.g. FortiNet).
• Strong hands-on experience with FortiGate firewalls.

• Strong practical experience with Layer 2 and Layer 3 networking concepts, including routing and switching.

• Hands-on experience operating and troubleshooting enterprise campus switching and wireless platforms (Cisco and/or HPE Aruba).

• Practical experience supporting firewall and VPN technologies in an operational environment.
• Strong troubleshooting skills with a methodical, operations-focused approach to problem resolution.
• Experience supporting geographically distributed office environments, preferably including international locations.
• Familiarity with structured incident and escalation processes, including working with an EOC/NOC/SOC or similar operations function.
• Clear written and verbal communication skills, with the ability to collaborate effectively across teams and time zones.

Preferred Qualifications

• CCNP or comparable industry certification preferred.

• Hands-on experience with Fortinet tooling beyond FortiGate (e.g., FortiManager and centralized policy/configuration management).

• Experience supporting large office environments in India or similar regions.
• Working knowledge of AWS networking concepts (e.g., VPCs, routing, security groups, and connectivity) from an operational support and troubleshooting perspective.

• Exposure to SD-WAN operations (monitoring, incident triage, and basic troubleshooting), network access control (e.g., 802.1x/NAC), and enterprise wireless solutions.

• Familiarity with network monitoring, logging, and alerting tools.
• Experience working in agile or execution-focused operations teams that respond to escalations and changing priorities.

Preferred Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, or related field (preferred).
• Equivalent combination of education and relevant work experience will be considered.

 

About us: (Company Overview)     

Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets.                                                           

Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://berkadia.com/

For details about India operations, please visit https://berkadia.com/india/

Why us?

Here At Berkadia, We Believe People Matter.

In fact, our people are the heart and soul of everything we do. That’s why we employ the top CRE professionals in our industry, and make sure we invest in their personal development and training. With a focus on innovation and insights, we set the bar high – and keep it there – so that we provide best-in-class service for our clients.

Our culture, or Berkadia Way as we know it, encourages us to truly see people as people, with unique needs, challenges, and objectives. We take this into consideration when working with each other, engaging our clients, and supporting our communities. Thus, instilling a mindset that fosters our shared commitment to self-accountability helps us see our impact on each other and adjust our efforts accordingly.

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties, as necessary.